{"id":1674,"date":"2023-03-10T17:58:43","date_gmt":"2023-03-10T16:58:43","guid":{"rendered":"https:\/\/promo-bikey.nl\/?page_id=1674"},"modified":"2025-07-21T20:13:30","modified_gmt":"2025-07-21T19:13:30","slug":"f-a-q","status":"publish","type":"page","link":"https:\/\/promo-bikey-nl.infrapod.xyz\/de\/f-a-q\/","title":{"rendered":"F.A.Q."},"content":{"rendered":"<style>.kadence-column1674_0e0f60-72 > .kt-inside-inner-col,.kadence-column1674_0e0f60-72 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1674_0e0f60-72 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1674_0e0f60-72 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1674_0e0f60-72 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1674_0e0f60-72 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1674_0e0f60-72{position:relative;}@media all and (max-width: 1024px){.kadence-column1674_0e0f60-72 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1674_0e0f60-72 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1674_0e0f60-72\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1674_d3b26f-6e, .wp-block-kadence-advancedheading.kt-adv-heading1674_d3b26f-6e[data-kb-block=\"kb-adv-heading1674_d3b26f-6e\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1674_d3b26f-6e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1674_d3b26f-6e[data-kb-block=\"kb-adv-heading1674_d3b26f-6e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1674_d3b26f-6e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1674_d3b26f-6e[data-kb-block=\"kb-adv-heading1674_d3b26f-6e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h4 class=\"kt-adv-heading1674_d3b26f-6e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1674_d3b26f-6e\">Wenn Ihre Frage hier nicht beantwortet wird, k\u00f6nnen Sie unsere Helpdesk unter <a href=\"tel:+31 6 41258779\">+31 6 41258779<\/a> kontaktieren. Unsere Helpdesk ist t\u00e4glich von 09:00 bis 18:00 Uhr erreichbar.<\/h4>\n<\/div><\/div>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-1674_fe3f30-d4 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-1674_fe3f30-d4 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-1674_fe3f30-d4\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.kt-accordion-id1674_7d7e80-e6 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id1674_7d7e80-e6 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id1674_7d7e80-e6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid #f2f2f2;border-right:0px solid #f2f2f2;border-bottom:0px solid #f2f2f2;border-left:0px solid #f2f2f2;border-top-left-radius:6px;border-top-right-radius:6px;border-bottom-right-radius:6px;border-bottom-left-radius:6px;background:#f2f2f2;color:#555555;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#555555;}.kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#555555;}.kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#f2f2f2;}.kt-accordion-id1674_7d7e80-e6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id1674_7d7e80-e6 .kt-blocks-accordion-header:focus-visible{color:#444444;background:#eeeeee;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#eeeeee;}.kt-accordion-id1674_7d7e80-e6 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id1674_7d7e80-e6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#ffffff;background:#f3690e;border-top-color:#f3690e;border-top-style:solid;border-right-color:#f3690e;border-right-style:solid;border-bottom-color:#f3690e;border-bottom-style:solid;border-left-color:#f3690e;border-left-style:solid;}.kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#ffffff;}.kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1674_7d7e80-e6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#f3690e;}@media all and (max-width: 1024px){.kt-accordion-id1674_7d7e80-e6 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id1674_7d7e80-e6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid #f2f2f2;border-right:0px solid #f2f2f2;border-bottom:0px solid #f2f2f2;border-left:0px solid #f2f2f2;}}@media all and (max-width: 1024px){.kt-accordion-id1674_7d7e80-e6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id1674_7d7e80-e6 .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id1674_7d7e80-e6 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id1674_7d7e80-e6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#f3690e;border-top-style:solid;border-right-color:#f3690e;border-right-style:solid;border-bottom-color:#f3690e;border-bottom-style:solid;border-left-color:#f3690e;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id1674_7d7e80-e6 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id1674_7d7e80-e6 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id1674_7d7e80-e6 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id1674_7d7e80-e6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:0px solid #f2f2f2;border-right:0px solid #f2f2f2;border-bottom:0px solid #f2f2f2;border-left:0px solid #f2f2f2;}.kt-accordion-id1674_7d7e80-e6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id1674_7d7e80-e6 .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id1674_7d7e80-e6 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id1674_7d7e80-e6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#f3690e;border-top-style:solid;border-right-color:#f3690e;border-right-style:solid;border-bottom-color:#f3690e;border-bottom-style:solid;border-left-color:#f3690e;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id1674_7d7e80-e6 kt-accordion-has-7-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane1674_4b454d-9e\" id=\"geen-verbinding\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Ich habe ein Fahrrad gemietet, aber ich kann keine Verbindung \u00fcber die App herstellen.<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1674_743124-c4, .wp-block-kadence-advancedheading.kt-adv-heading1674_743124-c4[data-kb-block=\"kb-adv-heading1674_743124-c4\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1674_743124-c4 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1674_743124-c4[data-kb-block=\"kb-adv-heading1674_743124-c4\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1674_743124-c4 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1674_743124-c4[data-kb-block=\"kb-adv-heading1674_743124-c4\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h6 class=\"kt-adv-heading1674_743124-c4 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1674_743124-c4\">Leider kann dieses Problem gelegentlich auftreten. Oft hilft es, Bluetooth aus- und wieder einzuschalten. Wenn das nicht funktioniert, starte bitte dein mobiles Ger\u00e4t neu.<\/h6>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane1674_a64170-ea\" id=\"locaties\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Wie und wo kann ich mein Fahrrad zur\u00fcckgeben?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1674_99bb1a-aa, .wp-block-kadence-advancedheading.kt-adv-heading1674_99bb1a-aa[data-kb-block=\"kb-adv-heading1674_99bb1a-aa\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1674_99bb1a-aa mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1674_99bb1a-aa[data-kb-block=\"kb-adv-heading1674_99bb1a-aa\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1674_99bb1a-aa img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1674_99bb1a-aa[data-kb-block=\"kb-adv-heading1674_99bb1a-aa\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h6 class=\"kt-adv-heading1674_99bb1a-aa wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1674_99bb1a-aa\">Um das Fahrrad zur\u00fcckzugeben, bring es bitte zu einem der angegebenen Abstellorte zur\u00fcck, die in der Fahrradverwaltung angezeigt werden. Achte immer darauf, dass das Fahrrad abgeschlossen ist, wenn du es zur\u00fcckgibst.<\/h6>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane1674_c23abd-c9\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Die App zeigt an, dass an meinem Standort keine Fahrr\u00e4der verf\u00fcgbar sind, aber ich sehe einige stehen.<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1674_198c0c-93, .wp-block-kadence-advancedheading.kt-adv-heading1674_198c0c-93[data-kb-block=\"kb-adv-heading1674_198c0c-93\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1674_198c0c-93 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1674_198c0c-93[data-kb-block=\"kb-adv-heading1674_198c0c-93\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1674_198c0c-93 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1674_198c0c-93[data-kb-block=\"kb-adv-heading1674_198c0c-93\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h6 class=\"kt-adv-heading1674_198c0c-93 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1674_198c0c-93\">Wenn ein Fahrrad zur Wartung oder Kontrolle gemeldet wurde, ist es vor\u00fcbergehend nicht verf\u00fcgbar. Das bedeutet, dass es aktuell nicht gemietet werden kann. Es kann aber auch sein, dass das Fahrrad gerade bereits vermietet ist.<\/h6>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane1674_53b648-23\" id=\"geld-terugstorten\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Ich habe noch Guthaben in meiner Wallet \u2013 wie bekomme ich es zur\u00fcck?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1674_293fe3-5c, .wp-block-kadence-advancedheading.kt-adv-heading1674_293fe3-5c[data-kb-block=\"kb-adv-heading1674_293fe3-5c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1674_293fe3-5c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1674_293fe3-5c[data-kb-block=\"kb-adv-heading1674_293fe3-5c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1674_293fe3-5c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1674_293fe3-5c[data-kb-block=\"kb-adv-heading1674_293fe3-5c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h6 class=\"kt-adv-heading1674_293fe3-5c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1674_293fe3-5c\">Wenn du das verbleibende Guthaben auszahlen lassen m\u00f6chtest, sende bitte eine E-Mail an <strong>info@promo-bikey.nl<\/strong>. Wir erstatten das Geld dann auf dein Konto zur\u00fcck.<\/h6>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane1674_15c450-86\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Ist es m\u00f6glich, mit einem Konto mehrere Fahrr\u00e4der zu mieten?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1674_8753be-cb, .wp-block-kadence-advancedheading.kt-adv-heading1674_8753be-cb[data-kb-block=\"kb-adv-heading1674_8753be-cb\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1674_8753be-cb mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1674_8753be-cb[data-kb-block=\"kb-adv-heading1674_8753be-cb\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1674_8753be-cb img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1674_8753be-cb[data-kb-block=\"kb-adv-heading1674_8753be-cb\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h6 class=\"kt-adv-heading1674_8753be-cb wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1674_8753be-cb\">Momentan ist das leider noch nicht m\u00f6glich, aber wir arbeiten daran, dies in Zukunft zu erm\u00f6glichen.<\/h6>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane1674_e733f9-0f\" id=\"fiets-beschadigd\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Was soll ich tun, wenn etwas mit meinem Fahrrad nicht stimmt?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1674_780bba-01, .wp-block-kadence-advancedheading.kt-adv-heading1674_780bba-01[data-kb-block=\"kb-adv-heading1674_780bba-01\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1674_780bba-01 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1674_780bba-01[data-kb-block=\"kb-adv-heading1674_780bba-01\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1674_780bba-01 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1674_780bba-01[data-kb-block=\"kb-adv-heading1674_780bba-01\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h6 class=\"kt-adv-heading1674_780bba-01 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1674_780bba-01\">Nach der R\u00fcckgabe des Fahrrads hast du die M\u00f6glichkeit, einen Fehler zu melden. Sollte w\u00e4hrend der Mietzeit etwas nicht in Ordnung sein, erreichst du uns telefonisch unter <a href=\"tel:+31 6 41258779.\"><strong>+31 6 41258779<\/strong>.<\/a><\/h6>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane1674_b2548e-ee\" id=\"e-bike\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Wie weit kann ich mit dem E-Bikey fahren?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1674_50245d-e5, .wp-block-kadence-advancedheading.kt-adv-heading1674_50245d-e5[data-kb-block=\"kb-adv-heading1674_50245d-e5\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1674_50245d-e5 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1674_50245d-e5[data-kb-block=\"kb-adv-heading1674_50245d-e5\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1674_50245d-e5 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1674_50245d-e5[data-kb-block=\"kb-adv-heading1674_50245d-e5\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h6 class=\"kt-adv-heading1674_50245d-e5 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1674_50245d-e5\">Der Akku h\u00e4lt etwa <strong>40 Kilometer<\/strong> pro Fahrt. Wir empfehlen jedoch, mit einer Reserve von <strong>35 Kilometern<\/strong> zu planen, damit du sicher und ohne Probleme zur\u00fcckkehren kannst.<\/h6>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Wenn Ihre Frage hier nicht beantwortet wird, k\u00f6nnen Sie unsere Helpdesk unter +31 6 41258779 kontaktieren. Unsere Helpdesk ist t\u00e4glich von 09:00 bis 18:00 Uhr erreichbar.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1674","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>F.A.Q. - Promo-Bikey<\/title>\n<meta name=\"description\" content=\"Miete ganz einfach ein E-Bike in Zeeland mit E-Bikey. 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